Installation help
Installer questions, VST3 folders, DAW scans, and first launch issues.
Support
Support for QREL Audio customers.
Email [email protected]. We aim to respond within 2 business days.
Contact
Email Support
[email protected]
For the fastest help, include your purchase email, operating system, DAW name/version, and a short description of the issue.
We Can Help With
Common support topics.
Activation help
License entry, activation status, machine moves, and account questions.
Refund questions
Refund-window questions and Paddle order support.
Compatibility questions
Windows, VST3 host, DAW version, and workflow compatibility questions before purchase.
Bug reports
Unexpected plugin behavior, reproducible issues, or UI problems that need investigation.
Purchase help
Missing receipts, checkout questions, and license delivery after purchase.